Limited Warranty
Reliable tools are essential to your success. Better Tools Brand products go through rigorous quality and testing practices to ensure our tools meet the demands required from professional contractors like you. Better Tools stands by our product quality by offering a full one-year warranty on most tools.
BIHUI tools are covered by a limited one-year warranty to include corded power tools. Battery-powered tools are limited to a six-month warranty.
Warranty Coverage
This warranty covers tools sold by Better Tools, including BIHUI tools, that are damaged or broken during normal use due to defects in materials or craftsmanship. Blades and other consumable products or accessories are warranted to be functional as described in the original offer. Tile cutters are warrantied for one year from the date of purchase.
Warranty Exclusions
The Better Tools warranty, including BIHUI tools, does not cover consumable parts that are worn, damaged, or broken due to standard wear and tear. This includes blades that are worn from regular use. Batteries are warranted to the original manufacturers’ specifications. This warranty does not cover colors, finishes, or other visual attributes of a product damaged due to exposure to the elements or due to normal wear.
Coverage Period
The Better Tools warranty is valid for 1 year from the date of purchase for most tools. Battery-powered tools are limited to a six-month warranty.
Parties Covered
This warranty is valid for the current owner of the product, even if the current owner is not the original owner.
Resolutions
Better Tools will provide a replacement part for any part retailing under $100. In the case where the part is no longer available, a comparable part may be substituted. The consumer may be asked to return the defective product to Better Tools or the original purchase location.
Better Tools may attempt to repair any product retailing for over $100. In the case of repair, work will be completed within 60 days of receipt of the defective product by Better Tools with no cost to the customer. If the repair is not feasible, a comparable product may be offered.
Exclusions or Limitations
Better Tools will not cover any cost that may occur beyond the cost of the original purchase price of the tool or accessory. Better Tools may not repair a product if it is deemed more feasible to offer a replacement.
Warranty Service
Contact Better Tools at 800-798.6657 or www.better-tools.com for warranty inquiries. You may also contact the original seller or distributor. You may be asked to return the defective product or to supply photographs of the defective part.
Owner Responsibilities
- Follow product directions and heed product warnings.
- Replace consumable parts; e.g. blades, bulbs, fuses, springs, etc.
- Connect electronic products to the proper source of power for sufficient voltage.
- Do not attempt improper or unauthorized repairs.
- Any defect caused by abuse, misuse, neglect, carelessness, or accident will not be eligible for the Better Tools warranty.
- Avoid extended exposure of the product to the elements.
Review our Terms & Conditions
